Payment Terms: Payment for the goods and services invoiced is due before/on the due date specified on the invoice. If payment is not received by the invoice due date, automatic reminder emails will be sent on the 3rd, 8th, 15th and 20th day from the invoice due date. After 20 days, you will be contacted by KIS Cards Limited. KIS Cards Limited reserves the right to disable digital business cards and QR codes from operating, if payment has not been paid within 30 days from the invoice due date. Once payment has been received, KIS Cards Limited will reactive all and any products.
 
Queries: If you have any queries regarding this invoice, please contact us within 10 days of receipt of the invoice.
 
Debt Collection: If an invoice remains unpaid for more than 30 days past the due date, KIS Cards Limited reserves the right to refer the outstanding debt to a debt collection agency or pursue legal action. Any costs incurred in the recovery of the debt, including collection agency fees, legal fees, and court costs, will be added to the outstanding amount and will be payable by the customer.
 
Shipping: All goods invoiced are shipped with NZ Post for domestic deliveries. KIS Cards does not take any liability for deliveries that are lost/undelivered but will investigate accordingly with the carrier.
 
Limitation of Liability: Our liability for any claims arising from the invoice or the goods invoiced is limited to the invoiced amount.
 
Changes: No changes to these terms and conditions are binding unless agreed to in writing by us.
 
Acceptance: Payment of the invoice constitutes acceptance of these terms and conditions.
 
These terms and conditions are subject to change without prior notice

KIS Cards Limited Printing Terms & Conditions

Custom Designs: All designs, including fonts, colors, layouts, and positioning, are printed exactly as submitted and approved by the customer through the proofing process. Any design elements that may appear differently in print, such as thin, light, or italic fonts; color variations; or alignment shifts due to the nature of PVC or card printing, are the responsibility of the customer. We strongly recommend customers carefully review their proofs to ensure their chosen designs will achieve the desired print quality.

Font Clarity, Print Colors, and Design Positioning: Fonts: Certain font types, including but not limited to thin, light, and italicized fonts, may not print as sharply on PVC or other card materials. KIS Cards Limited is not liable for any dissatisfaction arising from the legibility or appearance of such font choices if they were approved in the final proof. The customer assumes full responsibility for selecting appropriate fonts for their desired print outcome.

Colors: Print colors may vary slightly due to differences in screen-to-print translation and material used. While we strive to match colors as closely as possible, minor deviations in shade, hue, or saturation can occur and are considered normal for the printing process. These variations do not qualify as defects and will not be grounds for reprints or refunds.

Element Positioning: The final positioning of design elements (text, logos, images, etc.) is based on the proof approved by the customer. Small shifts in alignment during the printing process may occur, and such variations will not be considered a defect unless they significantly impact the overall design or functionality of the product.

Proof Approval: Once a proof is approved by the customer, the design is considered final. Any issues arising from the choice of font, design, color, or element placement will not be grounds for a full reprint. Only cards deemed defective or where there is a deviation from the approved proof will be considered for reprints on a case-by-case basis.

Reprints and Print Variations: Minor variations in print color, alignment, or font rendering are inherent to the printing process and are not considered defects. KIS Cards Limited will not offer reprints or refunds for such variations. If a card is found to have significant defects beyond normal variations, KIS Cards Limited will replace individual cards identified as defective, not the entire order.

Acceptance of Printing Terms: By approving the proof and placing an order with KIS Cards Limited, you acknowledge that you have reviewed the design carefully and accept that certain print variations, including but not limited to font clarity, color differences, and minor alignment shifts, may occur due to material and design choices.

KIS Cards Limited Returns Terms and Conditions

Eligibility: NFC and QR coded digital business cards are not eligible for returns/refunds due to customers change of mind. NFC and QR coded digital business cards are a custom product and cannot be refunded unless the product is defective.

Design Issues: All designs are final once the invoice has been sent to the customer. If you are unhappy with the printed design, please contact us within 5 days of receiving the consignment and we can further investigate and potentially replace.

Return Process: If you are eligible for a return, KIS Cards Limited will pay the initial return cost but holds the right to charge the cost back to the customer at any time, if the product proves to meet the working standards.

Refunds: Refunds will be issued in the same form of payment used for the original purchase. Refunds will be processed within 5 - 7 days of receipt of the returned product.

Damaged or Defective Products: If you receive a damaged or defective product, you must contact us within 5 days of receipt. We will provide instructions on how to return the damaged or defective product and arrange for a replacement or refund.

Shipping Costs: Shipping costs are non-refundable, unless the return is due to a damaged or defective product.

Limitation of Liability: Our liability for any claims arising from a return is limited to the invoiced amount of the returned product.

Changes: No changes to these terms and conditions are binding unless agreed to in writing by us.

These terms and conditions are subject to change without prior notice.